Photos are of the exact plant for sale.

LOWLAND NEPENTHES

KNOW STUFF

 
TEMPERATURE  &  HUMIDITY:
 DAYS:                        NIGHTS:
 • 78-90 ℉                 • 72-78 ℉
 • 75- 90%  rh           • 85-100%  rh

 
 
SOIL  &  WATER:

• Pot in a well-draining plastic or ceramic container with equal parts long-fiber sphagnum moss / coarse perlite.
  Avoid terra-cotta pots and fertilized soil products such as the Miracle-Gro brand)
  
• Keep the soil damp using a low TDS water source such as R/O or distilled water. Do NOT tray-water! Unlike many others within the carnivorous genera, Nepenthes do not like to sit in water or be continuously exposed to wet conditions.

LIGHTING:

• Full spectrum T5/LED lighting with a 12-15 hour photo-period is a great option for the indoor grower.
• For growing outdoors, a shade cloth is recommended. Providing adequate shade will help prevent sunburn.
• Keep out of direct sunlight for long periods, especially on the hottest days. Species and hybrids with thin leaves are especially prone to burning.

AIR CIRCULATION:

• The high-humidity conditions Nepenthes thrive in can be the perfect breeding grounds for bacteria, fungus, and disease. Adequate air-circulation around the plant is critical in preventing mold and fungal infections.
  

FEEDING:

• For larger Nepenthes, feeding can be achieved by adding a diluted mixture of MaxSea fertilizer to a couple pitchers 1-2x per month. (1/4 teaspoon MaxSea mixed into 1 gallon of RO or distilled water)
  We suggest adding to older pitchers to keep the newest pitchers looking nice and fresh!
  
• For smaller plants and seedlings, very lightly mist the leaf surface with the diluted mixture taking care to avoid overspray accumulation in the soil.
  
• Supplemental feeding may not be necessary if your plant is able to naturally feed in your environment.

DORMANCY:

• No dormancy required

SERVICE RANGE:

Sorry folks, we ship within the US & Puerto Rico only.
 

HANDLING TIME:

Orders are typically shipped within (5) business days, with a few exceptions being:

• Plants listed as pre-order that are in the process of being imported into the US
• On or near National holidays, or when couriers are experiencing extended transit times
• Should an alien invasion occur
• During periods of inclement weather, natural disasters, and national/state emergencies
• Orders that have been requested to delay shipping by the customer (14-day max hold request)
• Or when other unforeseeable extenuating circumstances exist

PACKING DETAILS:

When we pack your order, we take the utmost care to ensure your plant arrives safely to you, each and every time.

• All plants are shipped bare-root with rootball wrapped in long fiber sphagnum moss, unless otherwise indicated.
• Plant(s) will be secured with precision inside durable packaging for a gentle ride on its journey to you.
• When applicable, we pack with heat packs and foam insulation.
  (It's always best to let us know if you feel a heat pack or other special accommodations are needed.)

 

 
SHIPPING DETAILS:

For orders eligible for free shipping:

• Shipping is fulfilled via USPS Priority and UPS 3-Day Select
• Expedited shipping is always available for an additional fee

For all other orders:

• Flat-rate shipping rates are applied to all products
• Your order will ship via the courier and service level selected at checkout, unless other indicated.
   

Please contact us with requests to expedite.

Wicked Plant Co reserves the right to hold orders during periods of inclement weather, natural
disasters, or other unforeseen events until deemed safe to resume shipping.

IF YOUR PLANT BECOMES LOST IN TRANSIT OR OTHERWISE DELAYED:

If your order is delayed by more than 24 hours past the scheduled arrival, please notify us as soon as possible so we may assist you. We can be reached using our contact form or by email at sales@wickedplantco.com
Our staffing is currently very limited so please allow for up to 2 business days for a response.

• Failure to provide notification may VOID this guarantee
  
• Please review all exclusions to our Live Arrival Guarantee below.
   
   

IF YOUR PLANT ARRIVES DEAD OR DAMAGED: ⍟

To be eligible for our Live Arrival Guarantee, you must provide the following:

• THREE (3) clear pictures of each plant and a brief summary of the issue WITHIN four (4) hours of the time-stamped delivery by email to sales@wickedplantco.com.
• Failure to provide documentation WITHIN the time frame provided will VOID this guarantee.
  
  

⍟ NOTE :

Pitcher and/or Leaf die-off, prior to/during transit or upon arrival, does not constitute damage and can be normal during changes in the environment. Failure to acclimate your new plant properly is not covered under our guarantee. Please review our care tips for properly acclimating and caring for your new plant(s).

 
Package Theft & Natural Disasters:

Wicked Plant Co utilizes durable boxes and fiberglass reinforced security tape to help discourage theft and prevent damage while in transit. Please help us by providing a safe location to ship your plant to.

• Please review the terms below.

GUARANTEE TERMS & CONDITIONS:

Orders eligible for refund are granted by STORE CREDIT ONLY, on a case-by-case basis, per the terms indicated in our Guarantee.

EXCLUSIONS:

• Shipping charges are NON-REFUNDABLE.
• Shipping expense for replacement orders will be billed to the customer.
  
• Our Live Arrival Guarantee does NOT extend to package theft or to packages damaged/lost/confiscated or otherwise harmed as a result of natural and/or other major catastrophic events.
   

For international customers, please review the terms below.
 

INTERNATIONAL CUSTOMERS:

• Plants and products being delivered internationally are excluded from our Live Arrival Guarantee.
• Plants being forwarded to other countries are excluded from our Live Arrival Guarantee, past initial US delivery.

To be eligible for a guarantee on a US delivery, customers must strictly adhere to the policy as stated above. 

RETURNS, REFUNDS AND EXCHANGES

All sales are final. No refunds. No returns. No exchanges.

• Order cancellations will be accepted on a case-by-case basis and will be subject to a 20% restocking fee.
• No cancellations will be accepted on special orders.

 

DAMAGES AND ISSUES

Please inspect your order upon delivery and contact us immediately if the item is defective, damaged, or if you receive the wrong item. We will do our best to evaluate the issue and make it right. Our staffing is currently very limited so please allow for up to 2 business days for a response.

For live plants, please see our Live Arrival Guarantee policy. 

  
 
EXCEPTIONS / NON-RETURNABLE ITEMS

Certain types of items cannot be returned such as:

• Perishable goods (such as food and plants)
• Custom products (such as personalized items)
• Gift cards
• Special orders

Please get in touch if you have questions or concerns about your specific item.

LIVE ARRIVAL GUARANTEE - REFUNDS & EXCHANGES:

Once we’ve received and inspected your return, we will reach out to let you know if a refund or exchange was successfully approved.

• Per the terms of our Live Arrival Guarantee, refunds are granted on a case-by-case basis by STORE CREDIT ONLY.
• Exchanges/replacements covered by our guarantee do NOT include free shipping.
  
  

Please see our Live Arrival Guarantee for more information.